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Useful Contacts
Mind Infoline
Information service for users of mental health
services, carers and other groups. Information
on types of mental distress, treatments, therapies
and legal information.
08457 660163 (9.15am 4.45pm everyday)
Languages: Use of Language Line.
Fax: 020 8522 1725
E-mail: contact@mind.org.uk
www.mind.org.uk
Saneline
Helpline providing information on mental health.
Also offers emotional and crisis support to people
experiencing mental illness, their family/carers
and friends.
020 7375 1002 (admin)
0845 767 8000 (12pm- 2am every day)
E-mail: sane@saneline.org
www.sane.org.uk
The Samaritans
The Samaritans provide 24 hour, confidential,
emotional support for anyone in crisis.
08457 909090 (24 hours)
www.samaritans.org
National Phobics
Society
Helpline for people who experience anxiety, phobias,
panic attacks, phobias and compulsive disorders.
Individual counselling available in NW England.
0161 227 9862 (Monday Friday 10am-5.30pm)
+ answer machine
0870 7700 456
Fax: 0161 227 9862
E-mail: natphob.soc@good.co.uk
www.phobics-society.org.uk
No Panic
Helpline, advice, counselling and self-help for
people who experience anxiety, panic attacks,
phobias or compulsive disorders.
01952 590005 (office Number)
FREEPHONE 0808 808 0545 (10am10pm every
day)
E-mail:ceo@no-panic.co.uk
www.no-panic.co.uk
Carers UK
Helpline providing advice & information for
carers on any issue including benefits, residential
care, the Carers Act and respite care.
020 7490 8818
Fax: 020 7490 8824
E-mail: info@ukcarers.org
www.carersonline.org.uk
0808 808 7777 (Monday Friday 10am-12pm
& 2pm-4pm)
British Association
for Behavioural and Cognitive Psychotherapy
c/o Harrow Psychological Health Services
Northwick Park Hospital
Watford Road
Harrow
Middlesex
HA1 3UJ
Send an SAE for a list of accredited cognitive-behavioural
practitioners.
Aware
Help patients
and their families to cope with the illness and
benefit from the standard treatment by providing
both factual information about the disorders and
support group therapy sessions
72 Lower Leeson Street
Dublin 2
(0)1 661 72111
Helpline: (0)1 890 303 302 (24 hours)
Young Minds
The national childrens mental health charity support scheme
Provide confidential information and advice for adults concerns about the mental health of a child or young person.
102-108 Clerkenwell Road
LONDON
EC1M 5SA
(020) 7336 8445
0800 018 2138 (no opening hours supplied)
British Association
for Counselling and Psychotherapy (BACP)
1 Regents Place
Rugby
CV21 2PJ
For a list of BACP accredited counsellors in your
area, call
0870 44 35 252
and follow the instructions for Information.
E-mail: bacp@bacp.co.uk
www.bacp.co.uk
UK Council for
Psychotherapy
Will provide a list of psychotherapists in your
area.
167-169 Great Portland St.
London
W1N 5FB
020 7436 3002
Email:
ukcp@psychotherapy.org.uk
www.psychotherapy.org.uk
The Royal College
of Psychiatrists
General info about psychiatry. Do not give lists
of psychiatrists.
17 Belgrave Square
London
SW1X 8PG
www.rcpsych.ac.uk
NHS Direct
National nurse-led helpline providing medical
advice. Currently rolling out throughout the country.
If not available in your area, you will hear a
message inviting you to ring the Health Information
Service instead.
0845 4647 (0845 4 NHS)
UKPPG Medication
Helpline
Information about prescription drugs from trained
medical professionals.
020 7919 2999
(Monday to Friday 11am 5pm. Closed bank
holidays.)
Parentline+
Helpline and information for parents under stress.
0808 800 2222 (Mon-Fri 9am-9pm, Sat 9.30-5, Sun
10-3pm)
Fax: 020 7284 5501
E-mail: centraloffice@parentlineplus.org.uk
www.Parentlineplus.org.uk
Fellowship of Depressives
Anonymous (FDA)
Self help organisation/Issues monthly newsletter
contained regular features and booklist, book
review and bulletin board/FDA penfriend scheme
(they however oppose to the practice of group
therapy without a trained therapist)
Box FDA,
Ormiston House
Self Help Nottingham
32-36 Pelham Street
NOTTINGHAM NG1 2EG
01702 43 38 38 (9am-9pm weekdays and answerphone)
Fax: 01702 43 38 43
E-mail: fdainfo@aol.com
Benefits Enquiry
Line
Advice and information for people with disabilities
and their carers about benefits and assistance
with claim form completion. The Enquiry Line does
not have access to your DSS file.
0800 88 22 00
Textphone 0800 24 33 55
National Debtline
Money Advice Trust/DTI pilot scheme. Increase
opening hours and staffing level.
Birmingham Settlement
318 Summer Lane
Birmingham
B19 3RL
(Mon & Thur : 10am 4pm; Tues &
Wed 10.am 7pm; Fri 10am 12noon)
0121 248 3070
Help Line: 0808 808 4000
www.birminghamsettlement.org.uk
Rethink www.rethink.org
Rethink, the leading national mental health membership charity, works to help everyone affected by severe mental illness recover a better quality of life. We provide hope and empowerment through effective services and support to all those who need us and campaign for change through greater awareness and understanding.
Tel: 0845 4560 455
National Advice line: 020 8974 6814 Monday - Friday 10am to 3pm
Manic Depression
Fellowship (MDF)
Information line. Details of self-help groups,
self-management programmes and publications available
Castle Works, 21 St Georges Road,
London, SE1 6ES
020 7793 2600 (9am 5pm weekdays)
SADA (Seasonal Affective
Disorder Association)
Answer machine (and fax) with details of service
offered.
01903 814 942
Association for
Post-Natal Illness
Helpline for women with post-natal illness, their
families, friends and professionals. Offers advice
and information.
145 Dawes Road, Fulham,
London SW6 7EB
020 7386 0868
(Tue Thurs 10am 5pm, Mon, Fri 10am
2pm)
Cruse Bereavement
Care Helpline
Telephone counselling for people who are bereaved
and those who care for them or are working with
them. Also offers support advice, publications
and referrals.
Cruse House, 126 Sheen Road,
Richmond, Surrey, TW9 1UR
0870 167 1677 (9:30am - 5pm weekdays)
ASSIST (Assistance,
Support and Self-help in Surviving Trauma)
Telephone support and counselling for people experiencing
PTSD. Also provide face to face counselling and
support, critical incident debriefing and clinical
assessment for PTSD and depression.
The Penthouse, 11-13 Bank Street,
Rugby, CV21 2QE
01788 560 800 (10am 4pm Weekdays)
Expert Patients Programme
www.expertpatients.nhs.uk
If you live with a long-term illness, why not take control by becoming an Expert Patient. The Expert Patients Programme is a self-management course giving people the confidence, skills and knowledge to manage their condition better and be more in control of their lives.
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